COVID-19 has had a devastating effect on older individuals living in long-term care (LTC) settings. The majority of deaths in most countries around the world have been in LTC settings (>80%).[i] This pandemic has highlighted the horrific problems with family visiting privileges, communication and care planning, and adequacy of basic care provided to residents in LTC. With the exception of restricting family visitation rights because of safety concerns due to COVID-19 infection risks, the problems being brought to the surface are sadly not new at all. The pandemic has just shined a spotlight on the under resourced section of our health care system.